TERMS & CONDITIONS

Terms & Conditions of Accepting Quotations

 

The Proposal will become a contract when the buyer returns an acceptance via email; Stating “I (Full Name) here accepts the quotation number of (Proposal Number) and is happy to proceed at the investment of $ amount (Proposal Price) Or by signing a written contract with Pen.

The Proposal number will  an order number. Once the deposit is paid the buyer has entered into a agreement with Brisbane Shutters to supply product as stated within the time frame indicated. This agreement is subject to the buyer allowing access for Brisbane Shutters to complete a check measure and to fit in a reasonable time frame. Any variation within the agreed contract will be subject to additional charges, at the Directors discretion. Cancellations: If the buyer cancels the agreement Brisbane Shutters will keep partial or full deposit taken to cover any out of pocket expenses. Brisbane Shutters reserves the right to cancel the contract and the full deposit will be refunded

 

Terms & Conditions of “Our Promise To You”

Delivered on time.

Brisbane Shutters offer $20 off the job per day maximum of 10 days if the contract was purchased as the RRP with no discount.
However the Director will look at every case and agree or not ,(subject to clients deposit paid on time, check measure and fitting dates being available and met by clients’)
Directors decision is final

Best workmanship

Experienced fitters who know their trade.

Fixed Price

Upon entering a contract Brisbane Shutters price on contract is final/ fixed. Unless the client changes or adds extra works which will be added onto the total cost.

100% satisfaction

Upon installation , the client has 12  hours from the installation to write via email mentioning there concerns, after this time we assume the client is totally happy with the works completed.When received within the time frame the job will be investigated whether the claims are justified, if the director feels they are they will be fixed within a time frame, directors decision if final.

Warranty

This depends on the product and how this has been installed internally or externally. More information is available by request.

* More Terms and Conditions information is available upon request.

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